Some interesting observations from Dr David Newman MD that will no doubt be amplified as patients increasingly access healthcare information online. Anyone else noticing how this type of care is making the need for the Doctor and Patient to meet in a busy Hospital environment superfluous?
As for my answer to the articles orginal question: “Do patients want more care or less?”
I think it’s easy to answer. Doctors and Patients want the right care and it helps patients if their Doctors can acknowledge the need for a patients participation to achieve the best by automatically documenting their care and providing them with explanations that are understandable.
If for whatever reason Doctors feel they haven’t got the time to do this they should use technology to help them. There are patient history taking questionnaires that have been shown to enhance the documentation and safety of consultations while improving the patient experience and effectiveness of the Doctor. There is also an incredible abundance of high quality healthcare videos online that are available for us to share with our patients.