#TodayAtApple we’re going to be learning about #mHealth

We’ve been close to running the mHealth for Healthcare Professionals course in flagship Apple stores to coincide with major medical conventions but nothing has materialised as until only recently Apple leadership wasn’t talking publicly about it’s enthusiasm for this area. Hopefully the new #TodayAtApple initiative is going to make it much easier for local Apple branches to initiate and organise meetings for Medical and Patient communities. I think it’s obvious there will be queues around the block to get tickets to these as they’ll be really productive meetings.

WTF! and can you imagine the opportunities?

#TodayAtApple we’re going to be learning how to sleep better

#TodayAtApple we’re going to be learning about the mHealth opportunity in Psychiatry

#TodayAtApple we’re going to be learning about Clinical Trials

#TodayAtApple we’re going to be learning about Wearables

#TodayAtApple we’re going to be learning about Innovations in Ophthalmology

#TodayAtApple we’re going to be learning about the mHealth opportunity in Cardiology

#TodayAtApple we’re going to be learning how to better manage your diabetes

#TodayAtApple we’re going to be learning how to be a more effective Medic/Carer

#TodayAtApple we’re going to be learning about Social Media from a Patient

#TodayAtApple we’re going to be learning how to share a medical history with an iPhone

#TodayAtApple we’re going to be learning how to use your mobile as a medical device

#TodayAtApple we’re going to be learning how to use Facetime with your Patients

Search for a Today at Apple meeting near you. As no mHealth themed events are yet listed you might like to check out this comprehensive listing of mHealth events taking place around the world in 2017.

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mHealth Guide to the American Psychiatric Association Annual Meeting #APAAM17

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American Psychiatric Association Annual Meeting 2017

I think one of the best things about using the term ‘mHealth’ to refer to the convergence of Health to Mobile is that it by default prioritises mental health as many medics (particularly those who haven’t yet realised that their mobile phones turn them into cyborgs and give them super powers) would think that you’re talking about mental health if they didn’t know the m was being used to denote Mobile (the newest mass media).

I think it’s obvious that ‘go and get help’ doesn’t make sense to the BornMobile generation when they encounter mental health issues so while it’s great to see so many mHealth events being held all over the world it’s probably even more encouraging to also see major medical associations like the America Psychiatric Association (follow them on Twitter @APAPsychiatric) adding mHealth themed sessions to their annual meetings (help in San Diego for 2017).

Saturday 20th May 2017

Mobile Mental Health Meets Clinical Psychiatry: New Tools for New Models of Care
Time: 1:30 PM – 3:00 PM
Location: Room 29B, Upper Level
Speakers: John Torous MD, CoDirector at Digital Psychiatry Program @ Beth Israel Deaconess Medical Center/Harvard Medical School (Chair), Colin Depp, Steven Chan MD MBA, Digital Health & Behavioral Sciences Research, University of California (UCSF) & Co-founder, Health 2.0 Sac and John Luo MD, Interim CMIO UC Riverside Health, Director of Psychiatric Residency Training, University of California.
About: Technology (EHR, Telepsychiatry, Apps)

Poster Session 2: Medical Student/Resident Poster Competition
Time: 14:00 PM – 16:00 PM .
Location: P2-006, Exhibit Hall A, Ground Level San Diego Convention Center
About: Comparing Child and Adolescent First Mental Health Contacts With a Mobile Crisis Team
Author(s): Rachel H. Olfson, Student, Harvard Medical School

Sunday 21st May 2017

Connecting With Patients in the Life Space: A Pragmatic Approach to Web and Mobile Applications in Clinical Practice and Research
Time: 8:00 AM – 9:30 AM
Location: Room 29B, Upper Level
Speakers: Brian Grady MD, Director TeleMental Health; VISN5 TeleMental Health Lead, University of Maryland School of Medicine (Chair), Julie Kinn, Department of Defense Research Psychologist and Program Director, National Centre for Telehealth & Technology, University of Illinois at ChicagoNaomi Wilson, Clinical Psychologist Institute of Psychotrauma, East London NHS Foundation Trust & the University of Sheffield and Kelly Blasko, Mobile Web Program – Lead Psychologist, National Centre for Telehealth & Technology, The Pennsylvania State University.
About: Technology (EHR, Telepsychiatry, Apps)

Poster Session 3: Medical Student/Resident Poster Competition
Time: 10:00 AM – 12:00 PM .
Location: P3-140, Exhibit Hall A, Ground Level San Diego Convention Center
About: Mental Health and HIPAA in Today’s World of Social Media and Smartphones
Author(s): Amber Mansoor MD

Monday 22nd May 2017

Using Mobile Phone- and Web-Based Technology to Enhance Treatment and Support Recovery
Time: 8:00 AM – 11:00 AM
Location: Room 25C, Upper Level
Speakers: Anita Bechtholt PhD, Program Director at NIAAA, National Institutes of Health (Chair), Kathleen Carroll PhD, Professor of Psychiatry, Yale University School of MedicineDavid Gustafson PhD, Professor, Kansas State UniversityMarsha Bates PhD, Facility Manager and Social Worker Transitional Housing Center, Kathy Jung, PhD and Frederick Muench PhD, Director, Digital Health Interventions & Behavioral Health, Northwell Health.
About: Substance Use Disorders

Poster Session 6: Young Investigators’ New Research Posters 1
Time: 2:00 PM – 4:00 PM .
Location: P6-017, Exhibit Hall A, Ground Level San Diego Convention Center
About: The Relationship of Smartphone Addiction With Impulsivity Among Korean Smartphone Users: Vulnerability to Smartphone Addiction in Adolescents
Author(s): Hyun-sic Jo

Poster Session 6: Young Investigators’ New Research Posters 1
Time: 2:00 PM – 4:00 PM .
Location: P6-029, Exhibit Hall A, Ground Level San Diego Convention Center
About: Mobile Device Applications for Autism Spectrum Disorder: A Review of Current Evidence
Author(s): Jung W. Kim MD


Note: Sadly the APA has really outdated views on social media and although there’s a hashtag it’ll probably be just dominated by sales & marketing adverts as they’ve banned the taking of any images/video.

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What can GPs do about health needs that Patients don’t talk about & for which they haven’t had training?

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This interesting article by Dr Mark Griffiths (Professor of Behavioural Addiction, International Gaming Research Unit at Nottingham Trent University) highlights the challenge of getting GPs to see gambling problems as a primary reason for referral and a valid treatment option and reports that “very few GPs could probably treat a problem gambler”.

mHealth Insight

We’re living in a time where the family Doctor relationship is becoming a rarity (and while there is ‘trust’ a GP is still a stranger that only offers office visits) but it continues to amaze me that so many experts think the opportunity in the world of General Practice is just about having GPs ask more questions of their Patients and having GPs do more in-depth training on specific topics. I think the conclusions being reached by this subject expert in this post are particularly revealing because it’s clearly identified that:

  1. Patients can and will reveal information about their gambling problem if they are asked to by a survey in a waiting room.
  2. Most GPs aren’t screening for gambling problems.
  3. Most GPs couldn’t properly treat a problem gambler even if the Patient reported gambling as their reason for making the appointment.

Instead of having busy GPs blaming Patients for wasting their time or doing more to take GPs away from their Patients to do more specialist training or in projects that will increase Patient anxiety levels it’s time to flip the model:

  1. Wherever possible let Patients give their own history, answer all the questions that we’d like them asked in their own time in a place they feel most comfortable and enable this to be done using their mobile phone.
  2. Let senior Doctors triage the Patients
  3. Refer Patients directly to the Doctors who we know have the skill sets and experience to best help them with their needs (in this case a Patient who revealed gambling problems might get an appointment with a GP or Counsellor who has specific training in this field and perhaps even direct experience of a gambling problem).

Perhaps once this is all in place the NHS can then focus more on what it’s doing with the information Patients are sharing with their Doctor because at the moment their sterling efforts to share it with law enforcement agencies and powerful US advertising companies is completely undermining the trust Patients have.

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Are the world’s biggest Pharmacy Retailers about to be Amazonised?

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“Amazon is hiring a business lead to figure out how the company can break into the multibillion-dollar pharmacy market”.

I hope readers of this blog are applying for this job as disrupting this industry is going to be a walk in the park. To give you an idea of how easy consider this the boss of Europe’s largest Pharmacy Retailer recently told Chemist & Druggist that Amazon has no hope yet he has already installed a recording device belonging to Amazon in the boardroom of his HQ office!

While I can see challenges for Amazon I think having them competing in this market will be great for mHealth innovation because without the bricks and mortar business model and reliance on existing healthcare system revenue streams Amazon will be able to get on with the innovations that Patients and Carers are crying out for eg. can you imagine the expensive education the lawyers at Amazon would have given the civil servants at the HSE?

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If Patients see you uncomfortable using a mobile they may doubt how current your medical knowledge is


discussion relating to use of iphone book and pc by junior doctor

I had an interesting point put to me last night on Twitter from Dr Kunal Kulkarni that I think will be helpful for the mHealth training course that I provide to medics.

The original tweet posted was from 10 days ago when watching an interesting Channel4 TV programme called ‘Confessions of a Junior Doctor’ that showed a busy junior Doctor who had been working long hours under pressure and turned to a printed copy of the BNF,  a Hospital windows PC and his iPhone 6 Plus while he hurried to prescribe a steroid to a child in his care.

mHealth Insight

I think the discussion thread provides a good insight into the challenges that engaging on social media sites like Twitter can present to practicing Doctors. Even though Dr Kulkarni isn’t following the GMC’s advice to the letter (eg. he doesn’t list his own GMC registration number on his Twitter profile) he asks me to confirm that I am a practicing clinician after accusing me of accusing a Junior Doctor of bad practice (“If a member of the public reads your statement at face value, it suggests what the doctor is doing is bad practice. That’s not the case”).

I think this Twitter conversation might be useful in training medics on the challenges of social media as it shows how easy it is to discourage medics from making the effort to be helpful and share their thoughts eg. if I was a GMC registered Doctor there is enough confusion expressed by Dr Kulkarni in this thread for anyone to start a medical council disciplinary investigation against me for starting it.

For the record I think what I saw there in that program was to my mind worse than bad practice it’s CONVENTIONAL practice in an administrivia laden NHS and it’s why we have Junior Doctors leaving the Profession (and the Patients who really need them) and suffering from burn out whenever they try to tolerate it. There’s nothing inherently unsafe about using a brand new printed prescribing text book but clearly you as a Doctor don’t get to decide if that’s what’s on the ward when you arrive for your shift. The NHS has for very good reasons made this available free of charge to all staff because the benefits of always having such an important ‘essential’ reference document is obvious. It also saves them a heap of money if medics help them do away with the need to print and distribute new books and collect/recycle old books across all of the NHS’s buildings/wards every few months.

It clearly takes Mobile First thinking but I’m confident that in 2017 you shouldn’t be allowed to practice medicine without a smartphone loaded with high quality up to date content because clearly access to this information on a device you are familiar with using is critical to being able to do your work safely and to the best of your ability.

I think the thread also highlights the urgent training need there is because so many even young Doctors (yes even those who already use Twitter and have experience working for a ‘management consultancy firm’ that specialises in IT) have become wedded to the paper based processes that they have been trained to use.

The aviation industry has shown us it’s not sufficient to blame mistakes and deaths on fatigue when there are processes in place that haven’t been thoughtfully designed. All Doctors but especially Junior Doctors deserve better working conditions and their training and examinations urgently need to be modernised to ensure that they are capable of working with the tools of our time because it’s safer to be using a quality smartphone (perhaps with a mophie power pack if you need to work long shifts away from a power outlet?) than hoping the hospital ward you are working in has a poster on the wall or a printed book that hasn’t been thrown away/misplaced/recently updated or even (as we’re seeing since Friday following what’s being labeled as the ‘NHS cyber hack’) a PC that has been patched for known security issues and is working/available.

Get in touch if you face these challenges in your Medical School, Hospital or Clinic and would like us to run the accredited mHealth course we developed because such an investment in your staff can help ensure you don’t fall victim to easily avoidable malware attacks and your Patients will benefit from being cared for by Professionals who are confident using the incredibly powerful supercomputers that they already carry in their pockets.

Click here to download a copy of the BNF’s essential reference book app for your smartphone.

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Related Posts:

If you attend a Medical School that still doesn’t give you mHealth tools the data now shows that they are failing you (Feb, 2013)

Has your Hospital replaced error prone paper based Observation Systems with mHealth Apps? (Oct 2014)

Why do we blame Pharmacist Fatigue when fatal errors are originating from poor design & outdated tools? (Dec, 2016)

UPDATE 13:00HRs 16 May 2017

I tweeted a link to this post and Dr Kunal Kulkarni came back to say I was just “scaremongering to sell IT” and that how he or colleagues use their mobiles “has absolutely NO link” to his clinical acumen.

I think this is very interesting because I’ve only encountered it once before when training medics and it was a point of view held by another newly qualified Doctor. More senior Doctors absolutely love the energy that mHealth adds to a consultation (eg. a Paediatric Cardiac Electrophysiologist who pulls out an Alivecor in an outpatient consult, or an orthopaedic consultant who launches the 3D4Medical app and shows their Patient exactly what they’re talking about before adding their anoted images to their Patients records, etc.) but the young Doctors have got to be really skilled in their use of mobile technology and how they communicate what they are doing because otherwise some Patients/Carers may think they just don’t know what they’re doing:


I think it’s clear twitter isn’t working for this debate (and find it very odd that a Junior Doctor in 2017 is claiming that they don’t benefit from the superpowers a smartphone gives them especially when many NHS facilities have had to close today or have cancelled appointments because of malware that would’ve been easily avoided if staff had been using smartphones or even just had been trained to properly use the old IT the NHS prescribes them) so I offered him an invitation to join me on a mHealthTV hangout and hope he takes me up on the offer (I’ll then update this post with that video discussion and readers can make their own mind up):

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Margaret McCartney: The NHS needs big, firm IT pants


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How have we arrived at a situation where Doctors get annoyed when NHS Patients use Google but okay when Google uses NHS Patients?

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In an interesting discussion on Linkedin Howard Green MD (@dermhag) explains the outcome for Doctors in 2017 from the $multibillion eHealth Record companies being focused on profiteering from Patients rather than helping them. I think this is just one of the reasons why everything changes when the Medical Record is permanently carried/accessible on the device that we all own and it doesn’t surprise me that giant mobile companies like Apple (with a cash reserve of $820Billion) understand this and are making it clear that their future role in the mHealth market is on the side of Patients (and not the short term quick buck that is available if they were to focus on reimbursement/insurers).

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This month a Doctor in the USA was jailed for inappropriately browsing the Electronic Health Records at the Hospital he worked for yet no one is even talking about it being a real problem for a NHS Hospital Trust to have handed over 1.6 million NHS Patient records to Google.

It’s no longer good enough to blame Patients for wasting your time when you insist they visit you for things that you could’ve fixed for them by just pointing them to a resource on the internet.

It’s no longer good enough to tell someone who knows how to use the supercomputer in their pocket that they need to go somewhere to talk to a stranger.

With your access to the internet and my medical degree can you imagine what we could achieve

Related Posts:

Is a ‘first opinion’ now a Google search of your symptoms on your mobile? (Oct 2015)

With your access to the internet & my medical degree imagine how we could work together? (Dec 2015)

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mHealth Guide to #LondonTechWeek #LTW

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Just making final plans for my trip to present at the ‘5G World: Futurist Summit’ in London and thought it might be helpful to share a mHealth guide to the London Tech Week (that the meeting is a part of). If you know of anything that’s mHealth related and not on the list please share it in the comments and I’ll update the guide.

Monday 12 June

Health and Digital Innovations @ Westminster
Location: Faculty of Science and Technology, University of Westminster, 115 New Cavendish Street, W1
Starts/Finishes: 4.30 PM – 8.00 PM
About: Annual event celebrating innovations and industry partnerships in the health and digital sectors. Learn more about business-university partnership opportunities (placements, short courses, contract research, etc.) within the Faculty across our departments of Biomedical Science, Life Sciences, Psychology, Computer Science, and Engineering. This will not only include displays of past and current projects undertaken in collaboration with business but also student projects of direct relevance to or involving external organisations.
Speaker(s): Dame Karen Dunnell, University of Westminster Governor
Nigel Edwards, Chief Executive, Nuffield Trust
Prof Annie Bligh, Dean, Faculty of Science and Technology
Prof Thierry Chaussalet, Director of Business Development, Faculty of Science and Technology
Cost: Free (register here on eventbrite or email Denise Teale/d.teale@westminster.ac.uk).

Wednesday 14 June

Using Data and IoT technology in insurance to help improve people’s health
Location: Internet of Things World Europe: Creating Partnerships & Ecosystems to Ignite the IoT Driven Enterprise
Starts/Finishes: 12:10 PM – 12:30 PM
About: How technologies are changing the way health insurance companies work. Data and how it can be used to incentivise a healthy lifestyle for people. Innovation and opportunities to create shared value.
Speaker(s): Pierre du Toit, Head of Technical Pricing and Big Data Analytics, Vitality
Cost: TBC

Unlocking new potentials and designing the healthcare app of the future
Location: Apps World Evolution: Mobile Marketing
Starts/Finishes: 12:15 PM – 12:34 PM
About: Improving health through sophisticated app design. Transforming the app concept in healthcare through implementation of latest tech and healthcare regulations
Speaker(s): Ashley George, Global Head of Innovation and Consumerisation Centre of Excellence, GlaxoSmithKline
Cost: TBC

Better tracking health, performance and vulnerabilities with connected devices
Location: Cloud & DevOps World: Cloud & Business Transformation
Starts/Finishes: 2:40 PM – 2:59 PM
Location: IoT World Europe: Ecosystem Centre Stage
About: TBC
Speaker(s): TBC
Cost: Free

Case Study: Digital Transformation in the NHS: NHSBT’s Cloud and Digital Strategy
Location: TBC
Starts/Finishes: 2:45 PM – 3:04 PM
About: Improving health services through the effective use of cloud technologies
Is the cloud the right option? Data, security, resilience
How can NHS and other organisations achieve a successful digital strategy: cost savings, new services for patients, efficiency
What can other organisations learn from our journey?
Speaker(s): Aaron Powell, Chief Digital Officer, NHS Blood and Transplant
Cost: TBC

Networking event announcing the launch of the Horse Tech Conference
Location: TBC
Starts/Finishes: 6 PM – 8 PM
About: The Horse Tech Conference is being held on Wednesday the 18th October 2017 in Central London (it will also be accessible globally via a free livestream) and will provide an immersive day of learning and networking with leaders from the global Sport Horse industry who are utilising technology to breed and train Champions. At this small meetup you can meet with the organisers and learn about the comparative medicine opportunities emerging this £25 Billion industry.
Cost: Free (register/more details)

Thursday 15 June

Addressing today’s health demands: Fit for patients; fit for investment by MedCity
Location: Greenwood Theatre, King’s College London, 55 Weston Street SE1 3RA
Starts/Finishes: 10:00 AM – 13:30 PM
About: Join us during London Tech Week to access expert insight into healthcare demands and guidance on how to access funding to support demand-led innovation.
MedCity, DigitalHealth.London, Tech London Advocates HealthTech group and Asthma UK will host speakers and opinion leaders from across industry, the investment community and medical research charities for a series of presentations and interactive discussions, examining how to understand areas of unmet clinical and patient need and then how to fund and scale-up your technology development.
Kay Boycott, CEO, Asthma UK
Dr Ameet Bakhai, Consultant Cardiologist
Dr Anne Bruinvels, NHS Innovation Accelerator Fellow, CEO, Px Healthcare
Dr Nadine Hachach-Haram, NHS Clinical Entrepreneur Fellow
Terry O’Neill, Head of Health, Knowledge Transfer Network
Aisling Burnand, CEO, Association of Medical Research Charities
Daniel Oliver Uriel, CEO, Capital Cell
Inga Deakin, Healthcare Principal, Touchstone Innovations
Nooman Haque, Director of Healthcare & Life Sciences, Silicon Valley Bank
Jorge Armanet, CEO, HealthUnlocked
Eze Vidra, Chief Innovation Officer, Antidote
Rajesh Agrawal, Deputy Mayor Business, Greater London Authority
Cost: Free (register here on Eventbrite or email Yaesel Lee, Business Administrator, MedCity at yaesellee@medcityhq.com)

Better networks for better healthcare
Location: 5G World: Futurist Summit
Starts/Finishes: 11:15 AM – 12:04 PM
About: The future of healthcare that 5G can enable. From 3G Doctor to 5G Doctor.
Prospects for digital healthcare: Untangling hype and reality.
Speaker: David Doherty, Co-Founder, 3GDoctor
Cost: Free

Virtual Reality’s Advantages in Healthcare, Transforming Interaction With Patients and Improving Training
Location: VR & AR World: Service Sector VR & AR
Starts/Finishes: 2:20 PM – 2:39 PM
About: TBC
Speaker(s): Jonathan Wood, Operations Manager, Digital Marketing Bureau
Cost: Paid

Save the Children UK Session
Location: Internet of Things World Europe: Creating Partnerships & Ecosystems to Ignite the IoT Driven Enterprise
Starts/Finishes: 14:20 PM – 14:40 PM
About: Details of session still to be confirmed.
Karl is in charge of the leadership of technology and digital functions within the UK and member of the global IT executive team. Providing vision and strategy to ensure technology supports the charity in fulfilling its mission. Defined technology strategy to support all business functions including retail operations. Leading digital transformation programme. Negotiated global contract with Adobe for Marketing Cloud. Implementing Oracle HCM globally to provide a common HR service across Save the Children. Delivered technology platforms covering back-office functions, email marketing, data and insight, collaboration and digital, increasing organisation efficiency and effectiveness. Fostered an innovation culture, collaborating internally and externally to provide thought leadership and agile delivery of technology/digital solutions.
Speaker(s): Karl Hoods, Chief Innovation Officer, Save the Children UK
Cost: TBC

Guest Keynote: How Artificial Intelligence can enhance patient care
Location: AI & Machine Learning World
Starts/Finishes: 2:35 PM – 2:54 PM
About: Understanding the potential paradigm shift that AI could create for patients
● Assessing the potential impact of AI for patients with chronic illnesses
● Working with public healthcare authorities to implement future AI strategies
● Partnering with the patient in order to create innovative new services
Speaker(s): TBC
Cost: Paid

Redefining the Role of the Clinician, Who is Responsible for AI Decisions?
Location: AI & Machine Learning World
Starts/Finishes: 2:55 PM – 3:24 PM
About: What is the future of the AI ecosystem; who will the key players be?
● What are the ethics within the medical industry around AI?
● Can AI help create a new way for patients to get treated?
● Is Machine Learning proving a sustainable method of treatment?
● What barriers need to be overcome in adoption by the NHS
Arjun Panesar, Co Founder, Diabetes.co.uk
Dr Ali Parsa, CEO, Babylon
Dr Harpreet S Sood, Chief Clinical Officer, NHS England
Matteo Berluchi, CEO, Your.MD
Charles Lowe, Managing Director, Digital Health and Care Alliance (Moderator)
Cost: TBC

Panel Discussion: Healthcare Focus: How All Industries Can Learn from VR and AR’s Inclusion in Every Business Area
Location: VR & AR World: Service Sector VR & AR
Starts/Finishes: 3:20 PM – 3:59 PM
About: Augmented reality for medical applications
Improving mechanics of feeling and immersion: haptics and sound
Remote healthcare
Usefulness in medicine: Considering the use of VR for medical training, dentistry training, paramedic training, preventative medicine, phobia treatment, counselling and treatment of post-traumatic stress
Ash Mosahebi, Consultant Plastic & Reconstructive Surgeon Royal Free Hospital London, UCL Medical School
Dr Nadine Hachach-Haram, NHS Clinical Entrepreneur Fellow and Plastic Surgery Registrar, and Honorary Clinical Lecturer, UCL
Jonathan Wood, Operations Manager, Digital Marketing Bureau
Cost: Paid

Patient Monitoring and fitness tracking in Healthcare Market Labs Sessions
Location: 5G World: 5G Ready Networks
Starts/Finishes: 3:20 PM – 3:59 PM
About: Each market lab will be led by an end user of connected technologies and focus on how low power connectivity will enable them to achieve their IoT vision.
1) Energy Management in O&G Fields
2) Waste Management in Smart Cities
3) Patient Monitoring and fitness tracking in Healthcare
Improving the Fan Experience in Connected Stadiums
Speaker(s): TBC
Cost: Paid

Building AI models for healthcare
Location: AI & Machine Learning World
Starts/Finishes: 3:25 PM – 3:44 PM
About: Implementing AI solutions in public healthcare
● Utilizing machine learning to improve healthcare
● Driving wearables adoption through AI tech
● Engaging with the healthcare community through AI
Speaker(s): TBC
Cost: Paid

AI: A Case Study of It Working In Public Healthcare
Location: AI & Machine Learning World
Starts/Finishes: 3:45 PM – 4:04 PM
About: Understanding the implementation of Artificial intelligence is having on public healthcare services
Should we build, buy or partner when looking to launch a successful AI platform?
How can AI improve the patient experience?
How can the human and the computer work successfully together, to maximise the patient needs?
Speaker(s): William Smart, Chief Information Officer, NHS England
Cost: Paid

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