GSMA and Wireless Intelligence Launch mHealth Deployment Tracker

The GSMA (the global association that represents the interests of mobile operators) and Wireless Intelligence (a mobile market information research and database company) have launched the “Mobile Health Deployment Tracker” which so far includes 196 “active” services and 95 “pilots”.

This tool tracks deployments of mobile health services around the globe, both those in their pilot phase and full active services. The filters at the top allow you to view the projects by whether they are a pilot or an active service; by the country in which the service is located; or by category of mobile health. The GSMA uses 6 categories of mobile health: Wellness, Awareness, Diagnosis, Treatment & Monitoring, Clinician Support Tools and Health Information Systems. The first four are the customer/patient-facing services, and the last two are health systems-facing services

I think this is a good idea as it’s critical to increase awareness of these disruptive innovations but it needs a lot more work. For a start I’ve no idea where they got the info for the 3G Doctor profile as they never contacted us and it’s inaccurate:

Country: United Kingdom (UK and Ireland)
Organisation: 3G Doctor
Category: Diagnosis
Status: Live
Launch: 2007 (2006)
Partners: –
Summary: Video conferencing with doctors for primary diagnosis (Informed Video Consultations with registered Doctors)
Description: The 3G Doctor service, available on iPhone 4,allows patients in UK and Ireland to consult with a registered doctor via a 3G video call. Patients log in to the secure mobile website where they can top up their account (each consultation costs GBP35), enter their problem and fill out a medical question-naire. They then wait for a doctor to video call them and conduct the consultation (Available on Video Mobiles the 3G Doctor service enables patients in the UK and Ireland to conduct informed consultations with registered Doctors. Patients log in to the secure mobile website where they can top up their account (each consultation costs GBP35), enter their problem, complete a medical questionnaire and share any additional information that will be reviewed by their Doctor prior to the consultation. All consults are supported with a written report including the advice given and an action plan).

I’ve written to the email address to have the above corrected (so that it reads as in the bold text) but if your mHealth service is also listed I’d recommend you also check out the entry and get in touch with them to get the corrections made.

The report also contains some inaccurate information eg. it lists Ireland as having no mHealth deployments or pilots.

Obviously this is far from true – check out this free Connected Health Report for more on the mHealth talents and expertise in Ireland companies featured (asides from 3G Doctor) include Doctot, eMedia, Fitfone, HeartPhone, Ossidian, Grapevine Solutions and Valentia Technologies. Far from being a laggard in mHealth, Ireland is the country that invented SMPP, the industry protocol that enables SMS services the world over and represents the biggest opportunity to connect with patients, and is a country in which every single healthcare worker has a mobile, Doctors get CPD modules on their smartphones and where the entire out-of-hour Doctor services are organised via SMS.

I think this highlights how much better it would be for this Deployment Tracker to be offered as a wiki style document rather than as published research. Failing that in my opinion simply stating “None we currently know about – please feel welcome to add one” rather than “none” would be much more accurate and effective.

Stating “none” for a region like Ireland (where I’m very familiar with the market) also acts to undermine my confidence in the quality of the research, and I imagine this is a feeling shared with people in other regions that they are familiar with.

It’s great to see the report builds on prior efforts as a lot of the listed mHealth Deployments featured appear to have been directly lifted from the Appendix of the Cambridge University mHealth Report produced with China Mobile. Here’s the list of those active deployments that have websites:

AED Satellife: Gather, Guide (Uganda)
CHWs use PDAs and mobile phones for data collection and access to health information

Aetna Informed Health Line (USA)
Primary health advice by phone

Africa Teledermatology Project (Africa)
Telemedicine for dermatology

Aircel Doctor on Call (India)
Primary health advice by phone

AirStrip Technologies (USA)
Remote patient monitoring solution for clinicians

Airtel mDhil (India)
SMS and mobile web-based healthcare information

AMCARE (Bangladesh)
Apps and healthline for diabetics

Apollo Hospitals Telemedicine Networking Foundation (India)
Mobile phones to connect health workers to specialists

Asiacell Mobile Health (Iraq)
Health information by SMS

Australian Department of Health and Ageing (Australia)
Primary health advice by phone

Biotronik CardioMessenger (Germany)
Remote cardiac monitoring

Blausen Medical (USA)
Clinician Support App

Blue Cross Blue Shield FirstHelp Nurse Advice Line (USA)
Primary health advice by phone

Cell-Life (South Africa)
Mobile technology to improve the treatment of those with HIV/AIDs

ChildCount+ (Africa)
Education and health data collection via SMS

China Mobile PatientLink (China)
Integrated IT platform for hospitals, patients and public – multiple applications built on converged fixed/mobile platform

Community Health Information Tracking System (Philippines)
SMS support for CHWs

DataDyne/Episurveyor (Africa)
SMS messages to boost healthcare training and information retention

Dialog (Axiata) SMS Blood (Sri Lanka)
SMS-based blood donor management system

Digital Assent LLC PatientPad (USA)
Tablet-based patient check in service

Diversinet mCare (USA)
Case management of reintegrated soldiers via mobile phone

Dokoza (South Africa)
SMS data collection to integrate with hospital systems

Eastern Cape Dept of Health (South Africa)
Primary health advice by phone

DrChrono (USA)
EHR for iPad

eMOCHA (Afghanistan)
Improves clinician communication and education

Enhancing Nurses Access ENACQKT (Americas)
PDAs for nurses with preloaded care advice

Exco InTouch (UK)
SMS service for global clinical trials

Epocrates Products (USA)
Drug and disease references for smartphones

Fonemed Asia-Pacific (Philippines)
Primary health advice by phone

Fonemed Telemedic (Mexico)
Primary health advice by phone

Freedom HIV/AIDS (Kenya)
Mobile games to raise awareness around HIV/AIDS

GBC Health-at-Home (Kenya)
AIDS data collection on mobile phones

GilcOnLine (Brazil)
Mobile app to help patients manage diabetes

Health and Human Services SMS (USA)
SMS service to disseminate health information during a disaster response

iFitness iPhone App (Australia)
iPhone app providing tailored fitness programmes

Imbizo Men’s Health Program (South Africa)
SMS to encourage men’s HIV testing

Jiva TeleDoc (India)
Mobile devices for CHWs to enable remote diagnosis of rural patients

Leap of Faith Technologies eMedonline (USA)
Mobile phone compliance solution

Massachusetts General Hospital Telemed (Puerto Rico)
Inter-hospital health advice by phone, video-link etc

Maxis Pocket Doctor
Mobile Health Portal

Medgate (Switzerland)
Range of telemedicine services

MedicallHome (Mexico)
Phone consultations, information on facilities, drugs, discounts at clinics, pharmacies

MedicMobile/FrontlineSMS (Worldwide)
SIM and smartphone applications for health data collection

Cancer Research UK MiQuit (United Kingdom)
SMS to encourage pregnant women to stop smoking

MIM Software (USA)
Remote diagnostic imaging tool for the iPad, iPhone, and iPod touch

Mobenzi Outreach (South Africa)
Mobiles to enhance activities of community health-workers

MobiMed Beba Dolazi (Serbia)
SMS pregnancy information

mQure (India)
Health information and advice on mobile phones

MyFitnessPal (USA)
Healthy eating tracking and advice app for smartphones

New Zealand Drug Foundation (New Zealand)
Health information about legal and illegal drugs

New Zealand Ministry of Health HealthLine (New Zealand)
Primary health advice by phone

NHS Drinks Tracker (UK)
Smartphone app to calculate alcohol units and advice on drinking habits

NTT Docomo Wellness Phone (Japan)
Phone with pedometer and health monitoring software

Ongea Zaidi na Salama (Tanzania)
Airtime rewards for selling condoms

Open Data Kit (Worldwide)
Collection of tools that allows organizations to collect and send data using mobile phones

Orange (Tendance) (UK)
Wellness and prevention app and website

Peace Corps (Namibia)
SMS health information

Pesinet (Mali)
Data management by mobile phone

Piramal E-swasthya (India)
Telemedicine for CHWs

Nanobit Software Calorie, Weight and Exercise Tracker (Croatia)
Healthy eating tracking and advice app for smartphones

PatientKeeper: Physician Mobility (USA)
Multi-device patient information platform

Phreesia (USA)
Tablet-based patient check in service

RipRoad Text in the City (USA)
SMS birth control advice

RunKeeper iPhone App (USA)
iPhone app measuring speed and distance of runs

Sana (Worldwide)
Decision support for CHWs, health data collection

Scottish Intercollegiate Guidelines Network (UK)
Smartphone app with clinical guidelines from the NHS

Red Cross: Trilogy Emergency Response Application (Haiti)
SMS for emergency response

Sehhatak (Middle East)
SMS health information

Sequoia Technology (Worldwide)
HIV diagnosis communication technology

SIMMed (South Africa)
Mobile phone Treatment and monitoring programme

Skin Scan (Romania)
iPhone app to scan skin for melanoma

SkyScape Smartphone Apps (USA)
American College of Cardiology information app

SoftBank Mobile Life Carrier (Japan)
Health management service

Smart Amputee Screening via Cellphone Networking (Philippines)
App for doctors to screen amputees

SMS Bulktool (Kenya)
Online application to send multiple SMS

SOS Iatroi (Greece)
Primary health advice by phone and in-home medical service

NTT Docomo Sparsh (India)
Voice based sex education

Sproxil (Worldwide)
Verify the authenticity of pharmaceutical products by SMS

Symptom MD (USA)
Self-diagnosis app tool for smartphones

TelaDoc (USA)
Phone or video consultations with doctors

Telefonica (UK)
Mobile data collection

Telehealth Ontario Ministry of health (Canada)
Primary health advice by phone

Telus Mobility MyChart (Canada)
Access to EMR on mobile device

Text4Baby (USA)
SMS information service to promote maternal and child health

TIM MyDoctor@Home (Italy)
Remote diagnostics service

TulaSalud (Guatemala)
Distance education and auxilary nurse training on smartphones

Txt2Quit (New Zealand)
SMS encouragement to quit smoking

Obstetric helplines

Vensa Health (New Zealand)
Live mobile communications between health providers and patients

Verizon Medical Identity Credentials (USA)
Credentials platform for access to health records

Vitality Glow Caps (USA)
Pharmacy connected pill-bottle cap

Vivecoach (USA)
Smartphone apps for employee wellness programme

Vodafone SIMAP (Spain)
Telemonitoring of Alzheimer’s patients

Voxiva AESSIMS/Diabediario/CardioNet/Healthwatch (Worldwide)
Phone-based reporting of disease incidence and resource allocation/Web and mobile surveillance platform to support integrated disease surveillance

WebMD Mobile (UK)
Self-diagnosis app tool for smartphones

WE CARE Solar (Nigeria)
Telemedicine for maternal health

Welldoc DiabetesManager (USA)
Medication adherence program and secure capture, storage, and transmission of blood glucose data

WHO Dangerous Pregnancy Referral (Gambia)
Mobile phones for traditional birth attendants

WorkSmart Labs (USA)
Mobile fitness apps for Android phones

Your Nurse Is On (USA)
Platform to simplify staff communications and the shift fulfillment

What’s missing?

I can see plenty of very obvious missing profiles (a quick check on the Apple and Android App Stores and there could be several thousand added to this list I’m sure) but I think this just further highlights the need not just for a country by country list but for some much more in-depth analysis.

An organisation like the GSMA is well placed to help build more awareness of mHealth services but I feel that there is a strong need for them to be able to let go of their obvious loyalties to member organisations when compiling resources.

Here’s a few ways ideas I’d have for how the tracker could be improved:

> publish detailed profiles of what every member organisation is doing with mHealth today and their future objectives and goals. I think this would be something unique and easy for the GSMA to produce (just send an online survey out to members) and would provide the wider mHealth market with some great insights into member needs and interests.

> Yes we all know Apple is NOT a paying member of your organisation and it’s about to rock your members ecosystem with it’s move to SIMless devices but for balance please include them as there absence could undermine the value of your research and prevent it being accepted as inclusive and unbiased. In 2011 Apple will become the biggest smartphone manufacturer (shipping 86.4 million smartphones, up 82% on 2010) so the possibility of ignoring them is no longer viable.

> Change the focus from members interests to solutions eg. instead of profiling operator efforts with a service or device why not introduce the company that’s actually making the innovation work – after all anyone who wants to deploy a mHealth solution is going to know that whilst operators might sell or market a mHealth service they aren’t making or delivering these businesses. This type of analysis may also prove more valuable as whilst operators may have an interest in not having their competitors know what they’re doing (due to the highly competitive environment they work in) the innovative start ups they are working with may be to keen to attract visibility for their work and introduce themselves to new mobile operator partners in other regions.

> Start adding more profiles to make this resource more comprehensive. Here’s a list of companies with live services that they could add straight away:

A&D Medical
ANT+ (Dynastream Innovations)
Apple Computers
ASIP Sante
Avea AloDoktorum
Azumio Inc
Beyond Lucid Technology
Boston Life Labs
Calgary Scientific
connectBlue Inc
Deep Pocket Series
Endeavour Software
Fortis Healthcare
Great Connection
Iceni Mobile
iDoc 24
IVT Corporation
Kaiser Permanente
McElwaine Smart
MD Live Care
Medhand AB
Microsoft Healthvault
Mondial Assistance
National Health HealthDirect Call Centre Network
NHS Direct
Nokia Wellness
Nokia Data Gathering Project
Nonin Medical
Orca MD
Robert Bosch TeleHealth
San Diego Fire Department
Send Technology
SK Telecom
Sotera Wireless
TEREM Emergency Medical Services
Telenor Healthline
Text to Change
TZ Medical
UnitedHealth Group
Valencell Inc

Can you think of any others?

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2 Responses to GSMA and Wireless Intelligence Launch mHealth Deployment Tracker

  1. We appreciate the inclusion of DataDyne and our flagship EpiSurveyor mobile data collection software ( but must point out that although the software is developed by our Nairobi team, and was originally aimed at African use, it is now being used by more than 5000 people in more than 170 countries worldwide — including the US and Canada.

    And, although it was originally meant as a HEALTH data collection tool, it is now used for health, economics, conservation, commerce, and many other topics.

    Organizations using either the free or paid version include WHO, UNICEF, the World Bank, the CDC, the California Health Department, the Smithsonian.

    Thanks again,

    Joel Selanikio
    Chief Executive, DataDyne Group LLC

  2. Hi Joel,

    Thanks for this info.

    I think it may be helpful for you to also write to with your corrections/updates.

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