The core of his proposition is that smartphone communications are rapidly emerging as the next mass medium as the main source of information for people in the way that the internet supplanted television, which supplanted cinema, which supplanted radio, which supplanted newspapers. He contended that just as the non-smart mobile phone hit the manufacturers of watches and cameras in the noughties, the smartphone and tablet computers are already disrupting other markets, such as for desktop PCs, and will disrupt our accustomed ways of delivering many services, including healthcare. [Telecare Aware readers will be familiar with our reports of adoption of iPads by doctors in the US, and we also heard at the conference that the NHS Direct app, which contains the whole algorithm used in their call centres, has been used over a million times in the 6 months since it was launched.]
David said that “The best opportunity we have of containing future healthcare costs can be achieved by teaching [older] patients to SMS.” He gave examples of how the 3GDoctor service works and of various health apps. Conference Chair Roy Lilley commented that many of the functions of the equipment on display in the exhibition could be replicated on phone and tablet apps.
This session should have triggered more debate: there were audience members I spoke to afterwards who, based on their own preferences regarding phone and internet use, remain to be convinced that these developments have significant implications for their telecare service delivery”
In his review of last weeks Telecare and TeleHealth Conference, TeleCareAware’s Editor Steve Hards (probably the most established, knowledgeable and active authors on trends in the Telecare market) reminds us of the urgent need for more open debate on mHealth and the impact it’s having and is set to make on the Telecare market.
I couldn’t agree more, here’s the slidedeck from my talk: