Where’s the evidence that patient ratings on the NHS Choices website is driving up standards?

providing information to patients in the hope that it will drive up standards is dangerous… …If patients are not going to avoid a hospital that is involved in a massive scandal, that has been splashed across the news as having killed people, then it seems unlikely that patients will avoid a hospital on the basis of information on the NHS Choices website

Anthony Laverty, Researcher at Imperial College London and lead author of the study “High-Profile Investigations Into Hospital Safety Problems In England Did Not Prompt Patients To Switch Providers“.

Related: NHS Choices case study involved broadcasting live images from security cameras installed within Lincolnshire healthcare facilities and walk in clinics

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One Response to Where’s the evidence that patient ratings on the NHS Choices website is driving up standards?

  1. Pingback: How long before an insurer refuses to cover a patient who shared their opinion online? « mHealth Insight: the blog of 3G Doctor

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