“Twenty or thirty years ago most Doctors wouldn’t of dreamt of providing telephone consultations. It just wouldn’t happen. Telephone was used for emergencies and that was it. I reckon that in ten or fifteen years time the vast majority of our cases are going to be done by video call. I don’t see why it won’t work because if you look from 15 or 20 years ago when we didn’t use telephone I’m now doing between 20 and 50 percent of my workload over the phone… …it’s the next generation because there’s actually nothing as good as a class A face to face consultation because there’s a lot of non-verbal that you have to pick up. But there is a lot of stuff that you can actually do and manage over the phone. From the Patients point of view potentially you can record the conversation. Which is actually protective for both of you, ensures the quality is there and also you can go back so if there are things that you can’t remember from the consultation, from either side, you can go back. So there’s a lot of things you can potentially do. There are (Doctors) that are providing Skype consultations to Patients and there are a lot of legalities about it and assurances that you have to put in place from both sides and the Royal College I know has looked at some of this stuff but to me in areas like this or if you go to Scotland or the North Yorkshire Moors or wherever it just means it’s good quality service for the Patient”
Dr Peter Weeks, Rural GP, UK.
While concierge Doctors for the rich and famous are probably already there (spending more time consulting remotely with their Patients than they do in their office) it’s nice to be so far ahead of the curve on this at 3G Doctor where we not only provide public access to Doctors via Video for a reasonable cost (only £35) but we document the consultation for Patients so that information that is shared supports the continuity of care and avoids the need for anyone to have to go scrolling through video recordings of live consultations trying to decipher what was/wasn’t said and what it might mean…